Know Where to Go for Care
Get the care you need as quickly as possible. Learn when to go to your primary care physician, urgent care, or the emergency department.
Pay a Bill
Pay your Emerson Hospital bill online.
Patient Portal
Find out how to access your Emerson Hospital medical records online.
Pre-Registration
When you have an appointment at Emerson Hospital, pre-registration saves you time. Here is how to pre-register for appointments on and off-campus.
Medical Records
To obtain a copy of your medical records, please call the Emerson Hospital Medical Records Department at 978-287-3907 or fax us at 978-287-3652.
Insurance & Financial
Emerson Hospital’s team of financial counselors and customer service representatives provides answers about billing, insurance and financial assistance.
Patient Experience
To help ensure a positive patient experience, learn what to expect during and after your inpatient or outpatient visit to Emerson Hospital.
Campus Map
Map and locations of Emerson's services and offices.
Visitor Policy
We encourage patients to visit with loved ones during their stay. To protect you, your family and everyone at the hospital, we request that visitors adhere to our visitor policy.
request appointment
Use Emerson Hospital's Physician and Specialist Finders to request an appointment with a provider.
Visiting Hours & Parking
Learn more about visiting hours, parking options and wayfinding at Emerson Hospital in Concord, Massachusetts.
Interpreter Services
Emerson provides access to no-cost interpreter services and other accommodations during all hours of operation for patients with hearing or visual impairments, and patients not fluent in English.
Language Translation Assistance
If you have difficulty understanding English or have a disability, free language assistance or other aids and services are available upon request. Please call: (978) 287-3170 or (978) 369-1400.
Sexual Orientation & Gender Identity
Emerson Health is committed to providing safe and equitable healthcare to all patients. Collecting sexual orientation and gender identity information helps us better understand our patient population.
Infection Prevention
Emerson Health's infection prevention program focuses proven tactics to maintain a safe environment for patients, families, visitors, and staff.
Patient Rights & Responsibilities
We are committed to ensuring you receive information regarding your rights and responsibilities as a patient at Emerson Hospital.
Pediatric Services
Emerson Hospital offers an array of services and amenities to make a child’s experience, as a patient or visitor, as comforting and reassuring as possible.
Quality & Safety
Quality and patient safety are top priorities at Emerson Hospital, which strives to be a high-reliability organization that works to continuously improve patient outcomes.
Hospital Amenities
Emerson Hospital offers an array of conveniences for visitors including dining options, free Wi-Fi, a gift shop and ATM.
Gift Shop
The Emerson Hospital gift shop offers you a unique shopping experience, providing conveniences and a thoughtful array of personal gifts for yourself or someone special.
Visiting the Area
Find out where you can stay in the area when visiting friends or family at Emerson.
