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Credit & Collections Policy

Emerson Hospital is committed to providing high quality care and services. As part of this commitment, Emerson works with individuals with limited incomes and resources to find coverage for their care. Per the hospital’s Financial Assistance Policy (FAP), our financial assistance program addresses free or reduced charge care for patients eligible under the FAP.

Emerson acknowledges that each individual has a unique financial situation and people are encouraged to contact our financial counselor office at 978-287-3432 between 8 a.m. and 5 p.m., Monday through Friday for more information. Each request for assistance is handled confidentially and requires the cooperation of the applicant. 

Click the link below to download Emerson's Credit and Collections Policy, which covers the hospital's payment policy, patient account reviews, a monthly budget plan program, and the health safety net program and other discounts. This policy applies to the hospital and any entity that is part of the hospital’s license or tax ID number.