Patients & Visitors

Get the care you need as quickly as possible. Learn when to go to your primary care physician, urgent care, or the emergency department.

Pay your Emerson Hospital bill online.

Find out how to access your Emerson Hospital medical records online.

When you have an appointment at Emerson Hospital, pre-registration saves you time. Here is how to pre-register for appointments on and off-campus.

To obtain a copy of your medical records, please call the Emerson Hospital Medical Records Department at 978-287-3907 or fax us at 978-287-3652.

Emerson Hospital’s team of financial counselors and customer service representatives provides answers about billing, insurance and financial assistance.

To help ensure a positive patient experience, learn what to expect during and after your inpatient or outpatient visit to Emerson Hospital.

Map and locations of Emerson's services and offices.

We encourage patients to visit with loved ones during their stay. To protect you, your family and everyone at the hospital, we request that visitors adhere to our visitor policy.

Use Emerson Hospital's Physician and Specialist Finders to request an appointment with a provider.

Learn more about visiting hours, parking options and wayfinding at Emerson Hospital in Concord, Massachusetts.

Emerson provides access to no-cost interpreter services and other accommodations during all hours of operation for patients with hearing or visual impairments, and patients not fluent in English.

If you have difficulty understanding English or have a disability, free language assistance or other aids and services are available upon request. Please call: (978) 287-3170 or (978) 369-1400.

Emerson Health is committed to providing safe and equitable healthcare to all patients. Collecting sexual orientation and gender identity information helps us better understand our patient population.

Emerson Health's infection prevention program focuses proven tactics to maintain a safe environment for patients, families, visitors, and staff.

We are committed to ensuring you receive information regarding your rights and responsibilities as a patient at Emerson Hospital.

Emerson Hospital offers an array of services and amenities to make a child’s experience, as a patient or visitor, as comforting and reassuring as possible.

Quality and patient safety are top priorities at Emerson Hospital, which strives to be a high-reliability organization that works to continuously improve patient outcomes.

Emerson Hospital offers an array of conveniences for visitors including dining options, free Wi-Fi, a gift shop and ATM.

The Emerson Hospital gift shop offers you a unique shopping experience, providing conveniences and a thoughtful array of personal gifts for yourself or someone special.

Find out where you can stay in the area when visiting friends or family at Emerson.