Patients & Visitors

Due to the COVID-19 pandemic, new policies are in place to ensure your health and safety when you visit the hospital or one of our other locations.

Emerson Hospital and our affiliated physician practices are committed to providing the expert medical care you need in a safe environment.

Pay your Emerson Hospital bill online.

Find out how to access your Emerson Hospital medical records online.

When you have an appointment at Emerson Hospital, pre-registration saves you time. Here is how to pre-register for appointments on and off-campus.

To obtain a copy of your medical records, please contact Emerson Hospital’s Medical Records Department, Release of Information Section (ROI), at 978-287-3907.

Use Emerson Hospital's Physician and Specialist Finders to request an appointment with a provider.

Emerson Hospital’s team of financial counselors and customer service representatives provides answers about billing, insurance and financial assistance.

Learn more about visiting hours, parking options and wayfinding at Emerson Hospital in Concord, Massachusetts.

We encourage patients to visit with loved ones during their stay. To protect you, your family and everyone at the hospital, we request that visitors adhere to our visitor policy.

To help ensure a positive patient experience, learn what to expect during and after your inpatient or outpatient visit to Emerson Hospital.

Map and locations of Emerson's services and offices.

Emerson Hospital’s infection prevention program focuses on hand hygiene and other proven tactics to maintain a safe environment for patients, families and visitors.

We are committed to ensuring you receive information regarding your rights and responsibilities as a patient at Emerson Hospital.

Emerson Hospital offers an array of services and amenities to make a child’s experience, as a patient or visitor, as comforting and reassuring as possible.

Quality and patient safety are top priorities at Emerson Hospital, which strives to be a high-reliability organization that works to continuously improve patient outcomes.

Emerson Hospital offers an array of conveniences for visitors including dining options, free Wi-Fi, a gift shop and ATM.

The Emerson Hospital gift shop offers you a unique shopping experience, providing conveniences and a thoughtful array of personal gifts for yourself or someone special.

Find out where you can stay in the area when visiting friends or family at Emerson.