Visitor Policy

Emerson Hospital is a patient- and family-focused environment. The health and safety of our patients, visitors, employees, and our communities remains our top priority as we move into the first phase of COVID-19 recovery. In line with the guidance issued by the Massachusetts Department of Public Health, our visitor policies have been updated.

Emerson Hospital Visitor Policy

Revised December 16, 2020

As a precaution during a rise in  COVID-19 across the State of Massachsuetts, No visitors are allowed in the Hospital, Emergency Department, or Outpatient offices.

Limited exceptions include:

  • In compassionate care situations, including end-of-life, decisions about visitation will be as appropriate, on a case-by-case basis.
  • Birth partners, parents of patients under 18, attorneys of patients, and companions for individuals with intellectual and or physical disabilities, are not considered visitors and must be allowed; however, they must be screened.​
  • Labor and delivery patients can have a designated birth partner who remains the same throughout their stay.  In addition, a professional doula may accompany the patient for labor support. No other visitors are permitted.
  • Maternity patients receiving postpartum care can have their birth partner remain with them during their stay. No other visitors are permitted.
  • All approved visitors will be screened for symptoms and required to wear a mask at all times while in the hospital. Visitors are encouraged to remain six feet from patients at all times, and should wash or sanitize their hands before visiting a patient.
  • Visitors with obvious signs of illness, such as fever, cough, sore throat, chills, shortness of breath, congestion or runny nose, muscle or body aches, loss of taste or smell, nausea, vomiting or diarrhea, or known close contact with someone who has COVID-19 illness in the last 14 days will not be permitted to visit

Ambulatory/Outpatient VISITOR POLICY

In order to assure we have adequate space for patients, no visitors are allowed at our ambulatory/outpatient offices. We must limit the amount of people in our waiting rooms to support social distancing for the safety of patients and staff. Exceptions will be made for patients requiring a support person.

  • One adult support person is allowed to accompany children ages 18 and under, maternity patients, and patients who require special assistance getting to their appointment due to mobility, emotional or cognitive needs.
  • Individuals under the age of 18 accompanying patients will be allowed to attend the visit with the patient.
Individuals accompanying patients having an outpatient procedure who do not have an essential role in calming the patient or facilitating the patient’s treatment will be asked to wait in the car during the time period that the procedure is taking place. They will be contacted by staff at the conclusion.

We understand this may be difficult and thank you for your understanding and cooperation during this time.