Visitor Policy

Emerson Hospital is a patient- and family-focused environment. The health and safety of our patients, visitors, employees, and our communities remains our top priority. In line with guidance issued by the Massachusetts Department of Public Health, our visitor policies have been updated to reflect the limitations that the COVID-19 pandemic has created.

Emerson Hospital Visitor Policy

Effective January 7, 2022

No visitors are allowed until further notice to minimize potential COVID transmission within our facilities.

Limited exceptions include:

  • Patients under 18 may have one parent or caregiver with them in inpatient, outpatient and ED settings.
  • In compassionate care situations, including end-of-life, decisions about visitation will be as appropriate, on a case-by-case basis.
  • Birth partners, attorneys of patients, and companions for individuals with intellectual and or physical disabilities, are considered a “support person” and are allowed to stay past visitation hours as deemed necessary by the clinical team. A support person is not considered a visitor.
  • Labor and delivery patients can have a designated birth partner who remains the same throughout their stay (must be tested and screened for COVID-19). In addition, a professional doula may accompany the patient for labor support (must be screened for COVID-like illness). No other visitors, including siblings of newborn patients, are allowed.
  • Maternity patients receiving postpartum care can have their birth partner remain with them during their stay. Birthing partners are allowed in inpatient settings only. No other visitors, including siblings of newborn patients, are allowed.
  • Only the mother and birth partner are allowed in the special care nursey.

Visitor & Support Person Requirements

Regardless of vaccination status, all patients and visitors must wear a hospital-supplied mask in the presence of health care staff, outside of the postpartum rooms, and in general settings.

All approved visitors will be screened for symptoms, asked to sanitize, and required to wear a mask at all times while in the hospital.

Visitors with obvious signs of illness, such as fever, cough, sore throat, chills, shortness of breath, congestion or runny nose, muscle or body aches, loss of taste or smell, nausea, vomiting or diarrhea, or known close contact with someone who has COVID-19 illness in the last 14 days will not be permitted to visit.

Visitors must check in with nursing prior to visiting the patient. Visitors must stay in the patient’s room and wear a badge with the patient’s floor and room number.

End-of-Life Visitation

End-of-Life (EOL) patients may have as many visitors in one day as deemed appropriate for the patient/family wellbeing; however, no more than two visitors may be in the room at any one time. Decisions about visitation will be made collaboratively with the patient and loved ones, as appropriate, on a case-by-case basis. There are no restrictions as to the time of visitation for EOL patients; the duration and timing of the visit is per discretion of the local clinical team and unit leadership.

Emergency Department

No visitors are allowed unless determined necessary by the care team (emergency provider, resource nurse, primary nurse). Visitors must stay in the patient’s room and cannot use emergency department waiting rooms. In end-of-life cases, more than one adult visitor may be allowed at the discretion of the resource nurse and emergency provider.

Emergency department waiting rooms are not to be used by visitors. When not in a room with the patient, visitors shall promptly depart from the emergency department and proceed directly to their vehicle.

Ambulatory/Outpatient VISITOR POLICY

No visitors are allowed unless required for patient care and as determined by the manager of the ambulatory care area​. If a visitor is allowed, the visitor must wait in a waiting room. Any other visitors must wait outside the hospital. Individuals under the age of 18 accompanying patients will be allowed to attend the visit with the patient.

We understand this may be difficult and thank you for your understanding and cooperation during this time.