If you have a question about your hospital bill, we are here to provide answers.
At Emerson Hospital, we have a team of knowledgeable financial counselors and customer service representatives who are committed to answering any questions you may have about your bill, insurance coverage, and helping you understand the payment and financial assistance options available to you.
In this section of our website, we have provided some general information that may help address some of your questions:
If you have any further questions after reading through these pages, we will be happy to assist you.
- For questions about a statement or bill you have received, please call our Patient Accounts office at 866-460-8457 between 8 a.m. and 4 p.m., Monday through Friday.
- For other matters — including insurance coverage, financial assistance, and the cost of care — please call our Financial Services office at 978-287-3432 between 8 a.m. and 5 p.m., Monday through Friday.
We are here to help.