Patient Experience

At Emerson, we believe quality health care is as much about your overall experience as a patient as it is about expert clinical care.

To ensure that your experience at Emerson is as positive as possible, we have prepared this section of the website to help you understand what to expect — because we also believe that an informed patient is an empowered patient.
 ► What to Expect When You Come for Care During the COVID-19 Pandemic

So whether you or a loved one has to visit Emerson Hospital for an outpatient procedure, or if you need to be hospitalized for any length of time, we hope you will take a few moments to learn what to expect from your visit and your Emerson care team.

From what to bring to the hospital, to the services we provide while you are here, to how we follow-up after you’re discharged, here’s an overview:

Visiting the Emergency Department

Having Surgery at Emerson

Giving Birth at Emerson

Emerson Health Named 2022 Top Hospital by The Leapfrog Group

12/8/2022
Emerson Health earned a Top Hospital designation by The Leapfrog Group for the second consecutive year. We're the only Top Hospital in Massachusetts in the general category. 

Emerson Health Receives Best Hospital Awards In Eight Areas By Women’s Choice Awards

12/5/2022
Emerson Health is honored to be named one of America’s Best Hospitals by the Women’s Choice Award, a national referral source for women.

Emerson Hospital Awarded Highest Patient Safety Grade

11/16/2022
Emerson earned an “A” Hospital Safety Score for 2022 by The Leapfrog Group, an independent non-profit organization that serves as a voice for healthcare consumers.