Patient Experience

At Emerson, we believe quality health care is as much about your overall experience as a patient as it is about expert clinical care.

To ensure that your experience at Emerson is as positive as possible, we have prepared this section of the website to help you understand what to expect — because we also believe that an informed patient is an empowered patient.
 ► What to Expect When You Come for Care During the COVID-19 Pandemic

So whether you or a loved one has to visit Emerson Hospital for an outpatient procedure, or if you need to be hospitalized for any length of time, we hope you will take a few moments to learn what to expect from your visit and your Emerson care team.

From what to bring to the hospital, to the services we provide while you are here, to how we follow-up after you’re discharged, here’s an overview:

Visiting the Emergency Department

Having Surgery at Emerson

Giving Birth at Emerson

Emerson Hospital Awarded for Quality and Patient Safety

5/11/2022
Learn about Emerson’s latest patient safety and quality awards from Healthgrades, The Leap Frog Group and the Women’s Choice Award. Emerson earned the highest honors for obstetrics, orthopedics, and more!

17 Organizations Awarded Emerson Community Benefit Grants

4/21/2022
Emerson Hospital is pleased to announce the recipients of its third annual Community Benefit Grant Program.

Emerson’s New Endoscopy Center is Now Open

3/17/2022
Introducing the new Emerson Endoscopy and Digestive Health Center, conveniently located at 310 Baker Avenue in Concord!