Patient Experience

At Emerson, we believe quality health care is as much about your overall experience as a patient as it is about expert clinical care.

To ensure that your experience at Emerson is as positive as possible, we’ve prepared this section of the website to help you understand what to expect — because we also believe that an informed patient is an empowered patient.
 ► What to Expect When You Come for Care During the COVID-19 Pandemic

So whether you or a loved one has to visit Emerson Hospital for an outpatient procedure, or if you need to be hospitalized for any length of time, we hope you’ll take a few moments to learn what to expect from your visit and your Emerson care team.

From what to bring to the hospital, to the services we provide while you’re here, to how we follow-up after you’re discharged, here’s an overview:

Visiting the Emergency Department

Having Surgery at Emerson

Giving Birth at Emerson

Yeatts Urology Center Opens

11/5/2020
Emerson’s Yeatts Urology Center is now open. Located in Concord, it is the new home to Emerson Urology Associates, which provides treatment for a wide range of urological conditions.

In Great Hands — Kerin Malley, Breast Cancer Navigator

10/15/2020
As Emerson’s breast cancer navigator, Kerin Malley guides patients through their journey with breast cancer at Emerson Hospital and the Mass General Cancer Center at Emerson Hospital – Bethke.

Shields Imaging Partners with Emerson Hospital

8/14/2020
Shields Health Care Group and Emerson Hospital have partnered to provide patients with high-quality imaging services at Emerson's Concord and Westford locations.